work work work

I have a management job in the retail industry.For anyone who works in retail, you know how hard it is to keep that smile on your face sometimes. People can be pretty brutal. Times are hard, we all need jobs...but some of the things that we go through are emotionally exhausting.

It's hard to please everyone and when you have to face an upset customer who thinks that the only way they'll obtain any sense of satisfaction is to get someone fired, well, it's hard to try to be the voice of reason. Being a manager, you want to protect your staff as well as keep your customers happy. They are the "bread and butter" so to speak.
But when you get that one customer who is loud and obnoxious, has the mouth of a sailor, and seems to thrive on causing a scene, it can try any girl's patience. Those are the types that can turn anyone's day sour.

Then there are the other 95% of customers who are angels in disguise. The ones that will step in and defend the poor hapless clerks who stand there, miserable and close to tears. The ones who come in every day, know all of our names, and stay to chat for awhile. The ones who bring in little treats for the staff and show up to support events that we organize.
Ahh, retail...is there anything better? ;)

Introduction

I have never created a blog before or kept a steady flow of entries in a diary. I rarely read my emails. Why am I doing this now? I've come to a point in my life where I feel that I need to keep a record of sorts on the current happenings in my little world. A way to organize my thoughts and meet others who agree or disagree with them. A place to vent about all the b.s. I go through at work, in relationships, and also a place to share my joys and triumphs.
I have come across some great blogs that have really motivated me to get out there and try it for myself. I may not update this everyday, but I will try my best to keep it current.